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Technology Upgrade, June 30-July 12, 2026

Dear Valued Oppure Oil Customer,

At Oppure Oil, we have always believed that providing exceptional service means continually investing in our company, our equipment, and the technology that supports our customers. We are never satisfied with standing still, and are always looking for ways to improve the experience we provide.

Over the past several months, we have been preparing for one of the most significant technology upgrades in our company’s history. We are excited to implement a new business management and delivery platform that will modernize many aspects of our operation. This investment will improve communication between our office and our delivery trucks, enhance the accuracy and efficiency of deliveries, streamline scheduling and order processing, and provide a stronger foundation for future customer service enhancements.

While many of these improvements will happen behind the scenes, they are all designed with one goal in mind—providing you with an even better customer experience for years to come.

To ensure this transition is completed properly, we must temporarily suspend routine heating oil deliveries from June 30 through July 12 while the new software is installed, tested, and fully integrated with the electronic metering systems on our delivery trucks.

Our office will remain fully open throughout the transition, and we will continue accepting oil orders as usual. Orders placed during this period will be scheduled for delivery as soon as the software installation is complete and normal delivery operations resume.

During the summer months, heating oil consumption is typically only a small fraction of what it is during the winter heating season. Most customers use little or no heating oil during this time of year, making it the ideal opportunity to complete a project of this magnitude with the least possible disruption.

We also understand that unexpected situations can occur. If you experience an emergency run-out during the transition period, we have arranged with another trusted local heating oil company to provide emergency delivery service, so that our customers will not be left without heat or hot water.

We recognize that this notice comes on relatively short notice. Because a technology implementation of this size requires coordination among multiple software providers, equipment manufacturers, and implementation specialists, the final installation schedule was only recently confirmed. As soon as those dates were finalized, we wanted to notify our customers immediately so they could plan accordingly.

For more than 30 years, our goal has remained the same—to provide dependable service with a personal touch. While technology continues to evolve, our commitment to our customers never changes. This investment represents another step toward ensuring that Oppure Oil continues to provide the reliable service you have come to expect, and can continue to expect for many years to come.

Coming Soon…

This new technology platform lays the foundation for many exciting improvements, including:

  • Faster order processing
  • Improved delivery scheduling
  • Enhanced communication between our office and our delivery trucks
  • Greater delivery accuracy through advanced truck meter integration
  • A modern technology platform built for long-term reliability
  • Expanded customer service capabilities
  • Additional customer programs and service offerings
  • Continued investment in improving your overall customer experience

This technology upgrade is just the beginning. Our new platform positions Oppure Oil to introduce additional customer services, expanded account options, and future new programs in the future. As these enhancements become available, we look forward to sharing them with you.

We understand that even a temporary interruption may be an inconvenience, and we sincerely appreciate your patience and understanding. This transition has been carefully planned with one objective in mind—to minimize disruption while making a long-term investment in better serving our customers.

Thank you for your continued trust and loyalty. It has been our privilege to serve you, and we look forward to continuing to earn your confidence every day. We are excited about what this investment means for the future of Oppure Oil and, most importantly, for the customers who have placed their trust in us over the years.

If you have any questions, please do not hesitate to contact our office. We appreciate your understanding, patience, and the opportunity to continue serving your heating needs.

Sincerely,

Michael C. Hatzopoulos
President
Oppure Oil

Oppure Update 2024-2025 Heating Season

Dear Customers and Staff:

Oppure Oil continues to meet the goal of delivering our product on time. For example, last winter we were 100% reliable in delivering all orders within our original quoted delivery window, a feat of which we are all very proud. Believing there is always room for improvement, we have decided to update our DELIVERY MAP, setting faster delivery windows in many of the towns we service. Oppure continues to operate free of fees and has the lowest delivery minimum in our industry. We achieve this because we have a wonderful, kind, dedicated, and hard-working staff. I cannot thank you all enough for what you do day in and day out, thank you again and again.

Last year we began installing tank monitors, which have become a popular tool. Our current promotion includes free installation. We and our customers have found these monitors very useful for easier ordering, leak detection, and analytical data. If you have a situation where you believe this technology would benefit you, please do not hesitate to give us a call.

We have also begun offering complementary, voluntary tank inspections. We feel this service is mutually beneficial to ensure that we continue to deliver our product safely, kindly, affordably, and on time. The weight of a full tank of unblended #2 heating oil is about one ton and packs a whopping 34 million BTUs! We often take this for granted because heating oil is very safe when properly contained. The purpose of a professional tank inspection is to ensure that each drop of heating oil is delivered into the tank and pumped to the oil burner appliance safely. Heating oil tanks deteriorate over time, and we feel it’s best to check your tank at least annually and have us check it every two years. One of the most common repair items is the vent alarm. This simple mechanical device ensures your tank is holding fuel, able to accept a safe delivery, and notification when the tank is full. Upon inspection, we provide you with an inspection report and document the inspection. Updated inspection reports of your tank will become helpful during real estate transactions, and homeowners’ insurance renewals. Furthermore, our new service allows us to make repairs to your existing tank components and offer replacement quotes if needed. You can book your complimentary tank inspection online by clicking HERE, or call us at 800-359-4802.

Our heating oil remains unblended. Oppure Oil offers a cleaner burning fuel with higher BTU content. In other words, our product is pure petroleum. Whereas blended products are not. Today much of the competition, particularly web-based and third-party oil dealers, is delivering blended biodiesel of up to 20% or higher. This means that up to one-fifth of the product is not petroleum and can be a blend of animal fat, fryer oil, or other types of plant-based oils. Blended products do not burn as clean or as hot as pure petroleum. There are three types of grade requirements for 6% to 20% blends thus making it impossible and confusing for the consumer to know what is being delivered into their oil tank. Remember your tank and heating appliance are personal property. Should you not know what type of fuel is being delivered to you? Companies (again particularly web-based) that deliver low-grade, low-cost blends do not divulge that information because, simply put, they don’t want you to know. Poor-quality blends typically cause issues with fuel storage, fuel supply, and fuel-burning components.

As a reminder, Oppure Oil services include zero fees, safe delivery of unblended #2 heating oil at one low price regardless of delivery quantity, the option of automatic or will-call delivery, budget plans, fuel assistance, installation of smart tank monitors, professional oil tank inspections, and oil tank repairs and replacements.

We have noticed that many of you manually order your tank to be filled instead of taking advantage of our automatic delivery service. Our automatic delivery service, like all our services, is free of fees and without contract. Joining our automatic delivery service is a worry-free way to make sure that your tank remains topped off and you’re always prepared for winter storms. Please call us today to join or click HERE.

Lastly, I personally wish to truly thank all our customers for your continued support, many of whom have been with us since the beginning. I and my staff love to come to work each day, all because of you. Thank you!

With Kind Regards,

Mike Hatzopoulos